Legal notice
Effective Date: 25 September 2026
Last Updated: 27 October 2026
1. Introduction
This Legal Notice provides important information about the ownership, operation and legal status of the website https://hanexo.co.uk/.
The website is owned and operated by HANEXO LTD, a private limited company incorporated in Wales, trading as Hanexo.
We are committed to providing clear business information, transparent online shopping services and compliance with applicable legal and consumer protection requirements.
This Legal Notice applies to visitors and customers accessing our website.
Nothing in this Legal Notice excludes or restricts statutory rights that cannot legally be excluded.
2. Company Information
Business Name: Hanexo
Registered Company Name: HANEXO LTD
Legal Structure: Private Limited Company
Registered In: Wales
Company Registration Number: 17456301
Date of Incorporation: 14 September 2026
Registered Office:
Flat 3 Newton Mount
Abbey Road
Rhos On Sea
Colwyn Bay
LL28 4NP
Wales
United Kingdom
Website: https://hanexo.co.uk/
Official Email: hanexo.limited@gmail.com
3. Website Ownership and Operation
The website https://hanexo.co.uk/ is operated by HANEXO LTD.
We provide an online retail platform through which customers can browse products, obtain product information and place orders, subject to availability and the applicable purchasing terms.
Our ecommerce website operates using Shopify technology and supported third-party services.
HANEXO LTD is responsible for its own commercial activities and obligations as the seller under applicable law.
4. Customer Support and Legal Enquiries
For general enquiries, product information, existing orders, shipping, returns, refunds or legal matters, please contact:
HANEXO LTD
Email: hanexo.limited@gmail.com
Registered Office:
Flat 3 Newton Mount
Abbey Road
Rhos On Sea
Colwyn Bay
LL28 4NP
Wales
United Kingdom
When contacting us about an existing purchase, please provide your order number where possible so we can assist efficiently.
5. Intellectual Property Rights
Unless otherwise stated, original website content, including written material, branding, logos, graphics, photographs, illustrations, designs and other protected materials, is owned by, licensed to or otherwise lawfully used by HANEXO LTD.
Such materials may be protected by copyright, trademark and other intellectual property laws.
Visitors may view and use the website for lawful personal shopping and informational purposes.
Unauthorised copying, commercial reproduction, redistribution, modification or exploitation of protected material is prohibited where applicable law does not otherwise permit the use.
Nothing in this Legal Notice restricts lawful uses of material that are permitted under applicable intellectual property legislation.
6. Third-Party Brands and Trademarks
Our website may display products, product names, logos or trademarks belonging to third-party manufacturers or brand owners.
These trademarks and brand identities remain the property of their respective owners.
References to third-party brands are used to identify or describe relevant products where appropriate.
Unless expressly stated, the availability of a third-party branded product on our website does not imply that HANEXO LTD is officially affiliated with, endorsed by or sponsored by the relevant trademark owner.
We respect the intellectual property rights of third parties.
If you believe that material on our website infringes your intellectual property rights, please contact us at hanexo.limited@gmail.com with details of your concern.
7. Website Information and Accuracy
HANEXO LTD takes reasonable steps to ensure that information published on our website is clear, accurate and up to date.
This includes product descriptions, specifications, pricing, availability, shipping information and customer service details.
However, errors or omissions may occasionally occur.
We may correct inaccuracies, update content or modify website information where legally permitted.
Where an error affects a customer order or an existing contractual obligation, the matter will be handled in accordance with applicable consumer and contract law.
Nothing in this section limits a customer's rights where products are not as described or otherwise fail to meet legal requirements.
8. Website Availability and Security
We aim to maintain a reliable, accessible and secure website.
However, temporary interruptions may occur due to scheduled maintenance, technical issues, security updates, service-provider interruptions or other operational circumstances.
We may temporarily restrict or modify website functionality where reasonably necessary to maintain security or operational reliability.
We do not guarantee that access to every website feature will be uninterrupted at all times.
This does not affect our existing contractual obligations or mandatory consumer rights.
Visitors should not attempt unauthorised access, introduce malicious software or interfere with the security and operation of our website.
9. Third-Party Websites and External Links
Our website may contain links to websites, applications or services operated by third parties.
These external services may have their own terms, privacy policies and security procedures.
HANEXO LTD does not control the independent content, availability or privacy practices of third-party websites.
Links are provided for customer convenience or other legitimate business purposes.
The inclusion of an external link does not necessarily constitute endorsement of the relevant third party.
Nothing in this section excludes liability that cannot lawfully be excluded.
10. Ecommerce and Payment Services
Our online store operates using Shopify and compatible ecommerce services.
Customer payments may be processed through Shopify-supported payment providers, including Shopify Payments where available.
Payment processing is subject to the applicable payment-provider arrangements and legal requirements.
Information about how personal information is collected, processed and shared is provided in our Privacy Policy.
Our Return and Refund Policy and Terms of Service contain further information about payment-related customer rights.
11. Consumer Rights
HANEXO LTD respects the statutory consumer protections applicable to purchases made through our website.
United Kingdom: UK consumers benefit from applicable legislation, including the Consumer Rights Act 2015 and relevant distance-selling regulations.
These laws may provide rights relating to product quality, description, delivery, cancellation, remedies and refunds.
Nothing in this Legal Notice removes or restricts mandatory legal protections available to customers.
12. Limitation of Liability
Nothing in this Legal Notice excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot legally be excluded or restricted.
Nothing excludes or limits statutory rights relating to faulty, damaged, defective or misdescribed products.
HANEXO LTD remains responsible for losses and remedies to the extent required under applicable consumer and contract law.
Where permitted by law, we are not responsible for losses that are not legally recoverable or that arise solely from circumstances for which we are not legally responsible.
Any limitation applies only to the extent permitted by applicable law.
13. Privacy and Data Protection
We respect the privacy and personal information of our customers and website visitors.
Our Privacy Policy describes how we collect, use, store, disclose and protect personal information, together with the rights that may be available under applicable data protection legislation.
Where applicable, our processing is subject to the UK General Data Protection Regulation and the Data Protection Act 2018.
For questions about personal information or privacy rights, please contact:
14. Applicable Policies
This Legal Notice should be read alongside the other relevant policies available on our website.
Terms of Service: Explain the contractual terms governing website use and purchases.
Privacy Policy: Explains how personal information is processed and protected.
Return and Refund Policy: Explains cancellation rights, returns, exchanges and refunds.
Shipping Policy: Explains order processing, shipping charges, delivery estimates and delivery responsibilities.
Contact Information: Provides the company's official business details and customer support contact information.
Where applicable law grants rights beyond those described in these policies, mandatory legal protections will prevail.
15. Governing Law
This Legal Notice is governed by the laws of England and Wales, subject to applicable mandatory consumer protection rules and other relevant legal requirements.
For UK consumers, nothing in this Legal Notice prevents the exercise of rights or access to courts available under applicable law.
Nothing in this section requires customers to waive non-excludable rights.
16. Changes to This Legal Notice
HANEXO LTD may update this Legal Notice to reflect changes in company information, website operations, legal requirements or relevant business practices.
Updated versions will be published on our website with a revised "Last Updated" date.
Changes will not retrospectively remove statutory consumer rights or alter existing contractual rights where doing so would be unlawful.
17. Official Company Contact Details
HANEXO LTD
Private Limited Company Registered in Wales
Business Name: Hanexo
Company Registration Number: 17456301
Registered Office:
Flat 3 Newton Mount
Abbey Road
Rhos On Sea
Colwyn Bay
LL28 4NP
Wales
United Kingdom
Email: hanexo.limited@gmail.com
Website: https://hanexo.co.uk/
Hanexo — Legal Notice
Committed to transparent business information and responsible online retail practices.
