Cookie Policy

Effective Date: 25 September 2026
Last Updated: 27 October 2026

1. Introduction

Welcome to Hanexo ("Hanexo", "we", "us" or "our"). Hanexo is a trading name of HANEXO LTD (company number 17456301), and "we", "us" and "our" mean HANEXO LTD.

This Cookie Policy explains how we use cookies and similar technologies when you visit our website, https://hanexo.co.uk/.

Our website is operated by HANEXO LTD, a company registered in the United Kingdom.

We use cookies to support essential website functions and may use additional technologies to improve website performance, understand customer interactions and support marketing activities where enabled.

This Cookie Policy should be read together with our Privacy Policy.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

They help websites recognise devices, remember preferences, maintain sessions and perform other functions.

We may also use similar technologies, including pixels, tags and local storage, where applicable.

Some cookies are temporary and expire when you close your browser. Others remain on your device for a defined period or until deleted.

3. Types of Cookies We Use

Essential Cookies

Essential cookies are necessary for the operation of our Shopify store.

They may support:

Shopping basket functionality

Secure checkout and payment processes

Customer login and session management

Website security and fraud prevention

Remembering privacy and cookie preferences

Basic website operation

These cookies are used where necessary to provide services requested by customers or to support essential website functions.

Functional Cookies

Functional cookies may help remember customer preferences and provide additional website features.

These may include language preferences, display settings and other optional functionality.

Where legally required, we will obtain consent before using non-essential functional cookies.

Analytics Cookies

Where enabled, analytics cookies may help us understand how visitors interact with our website.

They may collect information about website visits, page views, navigation patterns, device types and website performance.

We use this information to evaluate and improve our website and customer experience.

Where required by applicable law, analytics cookies will only be activated after you provide consent.

Advertising and Marketing Cookies

Where enabled, advertising cookies and similar technologies may be used to measure advertising effectiveness, understand interactions with promotional content and support personalised advertising.

These technologies may be provided by third-party advertising or marketing partners.

We will request consent before using non-essential advertising cookies where legally required.

4. Shopify Cookies

Our online store is hosted and operated using Shopify.

Shopify may use cookies and similar technologies to provide essential ecommerce functions, maintain website security, support checkout and enable other store features.

Additional Shopify-related cookies may be used depending on our store configuration, installed applications and enabled services.

For information about Shopify's privacy practices, please visit:

https://www.shopify.com/legal/privacy

5. Third-Party Cookies

Certain third-party service providers may place or access cookies when their services are enabled on our website.

These may include:

Payment and checkout providers

Website analytics services

Advertising and marketing platforms

Security and fraud prevention services

Shopify applications and integrations

Third-party cookies are subject to the applicable provider's practices and relevant legal requirements.

The specific cookies used may change when services or website features are updated.

6. Cookie Consent and Your Choices

For visitors in the United Kingdom, we follow applicable privacy and electronic communications requirements concerning cookies and similar technologies.

Where consent is required, we will request your permission before placing or accessing non-essential cookies on your device.

You may be able to:

Accept non-essential cookies

Reject non-essential cookies

Adjust your cookie preferences

Withdraw previously given consent

Where available, these choices can be managed through the cookie consent controls on our website.

Withdrawing consent will not affect the lawfulness of processing carried out before withdrawal.

Essential cookies may remain active where they are necessary for website operation or another applicable legal exemption applies.

7. Managing Cookies Through Your Browser

Most web browsers allow you to manage or delete cookies through their settings.

Depending on your browser, you may be able to block cookies, delete stored cookies or receive notifications when websites attempt to store cookies.

Please be aware that disabling essential cookies may affect shopping baskets, customer accounts, checkout or other website functionality.

Browser settings do not necessarily replace consent controls required for non-essential tracking technologies.

8. Cookie Duration

The length of time cookies remain on your device depends on their purpose and configuration.

Session Cookies: Usually expire when you close your browser or end your browsing session.

Persistent Cookies: May remain on your device for a defined period or until deleted.

The specific duration of individual cookies may depend on Shopify, enabled applications and third-party service providers.

9. Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes in website functionality, Shopify services, cookie technologies, business operations or applicable legal requirements.

Updated versions will be published on our website with a revised "Last Updated" date.

We encourage customers to review this policy periodically.

10. Contact Information

For questions about this Cookie Policy, cookie preferences or privacy matters, please contact:

HANEXO LTD

Flat 3 Newton Mount
Abbey Road
Rhos On Sea
Colwyn Bay
LL28 4NP
Wales
United Kingdom

Business Name: Hanexo

Company Number: 17456301

Email: hanexo.limited@gmail.com

Website: https://hanexo.co.uk/


Hanexo — Cookie Policy

We are committed to transparency, responsible use of cookies and respect for customer privacy preferences.